What Happens After We Receive Your Return?
Once your return arrives at our warehouse, it can take our Returns Team up to 15 working days to process it. Don’t worry — as soon as your return is handled, we’ll send you a confirmation email.
After that, your refund will be issued within 5 working days.
Here’s how long it may take for the funds to appear in your account (this depends on your payment provider):
- Debit Card: Up to 5 working days
- Credit Card: Usually within 10 working days — but it may take longer with some providers
- PayPal: Up to 3 working days
We’ll keep you updated every step of the way!